Do I need Coggins papers to bring my horse to the clinic?
Horses brought to Brandon Equine Medical Center must have a negative Coggins although papers do not need to accompany the horse.

What are your visiting hours?
You may visit daily between the hours of 8am and 8pm.

Do I need to bring my own hay and feed?
No. Hospitalized horses not on a restricted diet will be fed free choice T&A and a bran mash twice daily. If you have specific dietary considerations for your horse you are welcome to bring that in.

How often will I get updates on my horse’s condition from the doctors?
You will be updated at least once daily, critical patients twice a day, or if there is a change in the patient’s status.

May I be present during procedures?
Yes, for surgical procedures a viewing room is available for those wishing to be present. For other non-surgical procedures, you may observe, or if you would rather not, a comfortable waiting room is always available.

What forms of payment do you accept?
We accept all major credit cards, cash, and checks (with a driver’s license). A 60% deposit of the estimate is required upon admission to the hospital. Payment must be made in full at the time of the discharge/case resolution.

Does Brandon Equine Medical Center offer payment plans?
Our Individual Wellness Plan has two payment options including convenient monthly auto-pay. Please call our office 813-643-7177 for details. Also, Brandon Equine accepts Scratchpay. Scratchpay offers simple and affordable payment plans for large veterinary bills. Finding your payment plan does not affect your credit, takes just a couple of minutes and can be done from your smartphone, tablet or computer.

Click here to visit their website www.scratchpay.com.

How will I know how to care for my horse when she/he comes home?
You will receive a discharge packet that, among other information, will include instructions on home care.

If my horse needs to remain on medication, where can I get it?
We can dispense medications at discharge or you can use our Online Pharmacy for most products. However, you may also obtain the medication from your regular veterinarian.